f7999 Privacy Policy

When you create an account on f7999, we collect the personal information you provide during registration. This includes your full name, date of birth, mobile phone number, preferred username, and any additional information requested during the identity verification (KYC) process such as a copy of your National Identity Card (NID), passport, or other government-issued document. This information is collected to verify your identity, confirm your age eligibility (21+), and comply with applicable anti-money laundering obligations.

f7999 collects transaction records associated with your account, including deposit amounts, withdrawal requests, payment method identifiers (for example your bKash or Nagad mobile number), and transaction timestamps. f7999 does not store full card numbers or complete payment credentials on its servers. Payment processing is handled by integrated payment gateways that operate under their own security standards. Transaction records are retained for a minimum of 5 years to comply with financial recordkeeping requirements.

When you access the Platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, mobile network operator, screen resolution, session duration, pages visited, game sessions played, bet amounts placed, and any error logs generated during your session. This data is collected to maintain platform security, detect fraud, improve platform performance, and personalise your gaming experience. It does not directly identify you by name but may be linkable to your registered account.

f7999 shares limited personal data with trusted third-party service providers who assist in delivering the Platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard network processors), game content providers (such as Pragmatic Play, Evolution Gaming, and Ezugi), cloud infrastructure providers, and customer support software providers. All third-party service providers are bound by data processing agreements that restrict them from using your data for any purpose other than the services they provide to f7999. f7999 performs due diligence on all third-party partners before engagement.

f7999 may disclose personal data when required to do so by applicable law, regulation, court order, or legitimate request from a law enforcement or government authority. In such cases, f7999 will disclose only the minimum information necessary to fulfil the legal obligation and will notify the player of the disclosure where it is legally permissible to do so. f7999 may also disclose information where it believes disclosure is necessary to protect the rights, property, or safety of f7999, its players, or the public.

f7999 does not sell, rent, lease, or otherwise transfer your personal data to any third party for that party's own commercial purposes. We do not provide personal data to data brokers, advertisers, or any marketing networks. Any data sharing is strictly limited to the operational purposes described in sections 3.1 and 3.2 above. If this Policy changes in a way that would involve selling or sharing data more broadly, we will notify all registered players by email before any such change takes effect and obtain fresh consent where required.

Access to player personal data within f7999 is restricted to employees and contractors who need it to perform their job responsibilities. All staff with access to personal data undergo privacy and security training. Access is logged and audited on a regular basis. Employees are prohibited from accessing player data for any purpose other than the legitimate operational needs of their role. Any breach of these internal access controls is treated as a serious disciplinary matter.

In the event of a data security breach that poses a risk to your personal data, f7999 will take immediate steps to contain the breach, assess its scope and impact, and notify affected players as soon as practicable. Notifications will be sent to the mobile number or email address registered on your f7999 account. f7999 will also take appropriate remedial measures to prevent recurrence. We maintain an incident response plan that is reviewed and tested regularly.

f7999 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal compliance obligations. Account registration data and transaction records are retained for a minimum of 5 years following account closure to comply with financial recordkeeping requirements. Technical and usage data is retained for up to 24 months in identifiable form, after which it is anonymised for aggregate analytics. You may request early deletion of data that is not subject to a legal retention obligation by submitting a Right to Erasure request as described in Section 6.

The f7999 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will delete that data promptly and close the associated account. If you believe that a minor has registered on f7999, please notify us immediately at [email protected] so we can take appropriate action without delay.